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Jun
4
Emergency backup server rebuild
Posted by Jorge Catena on 04 June 2016 02:34 PM

Backup server got corrupt, we are rebuilding it at this moment. Take in mind, that for some day it wont be backups availables until we can rebuild them.


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Feb
26
Event
Posted by Jorge Catena on 26 February 2016 02:24 PM

Hello

 

We have experienced an event which caused interruptions to network services affecting to servers 29, 48, 49, 50, 56, 57, 58, 59, 60, 61. We are aggressively working to resolve this issue.

We will update you as soon as possible.

 

Update: 

All services had returned to normal functioning by 9:30 AM CST. We continue to monitor the situation, but are not observing any interruptions at this time.

Thank you


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Feb
5
Servers Down 29, 47, 48, 49, 50, 56, 57, 58, 59, 60, 61
Posted by Jorge Catena on 05 February 2016 12:12 PM

There's an issue on the datacenter on where this servers are located, we don't know what's the problem yet, nor how much time it's going to take to get it resolved. We will update this news as soon as we get something to inform.

Update: Everything has been resolved, all system are working fine now.


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Jan
3
Datacenter issues
Posted by Sebastian Mateo on 03 January 2016 12:04 AM


There's a problem with the fiber connection at the datacenter Continuum at Chicago, they don't have provided an ETA yet to us either.

Servers affected: 

48, 49, 50, 56, 57, 58, 59, 60, 61. We are going to update this announcement as soon as we get something from the datacenter. We extremelly sorry about it, but is an issue beyond of our reach.

 Update: Everything should be working fine now.


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Sep
30
Server 57 Rebuild
Posted by Jorge Catena on 30 September 2015 10:51 PM

We need to perform a server rebuild due security reasons, this it's going to start on Friday 2 of October at 23 EST. We expect a total downtime of about 2 hours and after that we are going to start with the accounts restore, we don't know yet how long this going to take, but we are going to keep this announcement updated with everything.

 Update: Server has been rebuilt, we are restoring accounts at this moment, ETA to finish all them is about 12 hours, however, accounts are going to start working progressively


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