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Knowledgebase : Billing
Yes, we do.
Notification to cancel your account needs to be made by the 25th of the preceeding month. Please process your cancellation request through our Help Desk, selecting Billing Issues as the category. Provide your userid and password so we can validate cancell...
You can call or e-mail us with a request to increase the bandwidth. Bandwidth is $2.00 a gig for each additional gig above your account quota.
If you were not charged the correct amount you should contact our billing department at billing@downtownhost.com immediately. Please include as many details as possible. We will resolve the problem promptly. You should also contact us if you were not bill...
No. You can pay monthly or yearly. You can also cancel at any time.
All transactions with Downtown  Host LLC are done in USD ($ United States Dollars). This includes charges, payments, invoices, and refunds. Unfortunately, we do not support other currencies at this time.   If you are unsure of how much your local curren...
There are several ways to pay for Downtown Host services. 1. The quickest and therefore most favored way of paying is by credit card. When choosing this payment method, your order and credit card information will be processed either by Downtown Host or ...
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