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You pay us so that your site will be online. When it's not online, you shouldn't have to pay. It's that simple. We rarely have server issues that result in downtime, but on occasion, we will encounter a hardware or software issue that may cause a brief se...
Yes, there is a specific list of items which violate our Terms of Service. Please read our Policies before signing up.
Depending on the type of account you signed up for, you can have multiple domains point to the same site or to a directory on your site. When you sign up, just choose the main domain you want to use, and later you can login to the control panel and add t...
You can host more than one domain on your account. You have two ways to do that depending on your objectives: Addon Domain Addon domains allow you to host more than one unique website (such that have different content) on one account.    Example: doma...
Users can upload and use CGI, Perl and Python scripts of their own in the CGI-BIN directory. However, in case the scripts are in violation of our Terms Of Use, they will be removed without prior notice.
You can use SSL certificates that were purchased elsewhere on your Downtown Host accounts. In order to use it with your Downtown  Host account, you need to have a dedicated IP and pay an installation fee of $30 for the Support team to install it on our s...
Yes, you will be able to access your account 24 hours a day, 7 days a week, and 365 days per year, sometimes even 366 days per year! (It's hard to explain, but sometimes the planets align in a special array and the sun fuses with atoms from the moon, etc,...
Yes! We accept clients from anywhere in the world. As long as you are able to pay via one of our approved payment methods you will be able to use DowntownHost LLC Hosting services
IRC activity is not allowed anywhere within The DowntownHost Service. This includes IRC clients, bots, BNCs, IRC daemons, etc.
Yes, you may download the test file HERE
Yes! Please visit our tutorial area, you can see there our service in action!
Yes, we do support domain privacy, at absolutely no cost!!!
We do not offer hosting for adult content websites. Please refer to the DowntownHost Terms Of Use. Please note that if any materials that are within the mentioned categories are found on your account, your account will be suspended until you agree to remo...
There is a number of scripts that you can have for free with your account. They can be easily installed through the Auto-installer in just a couple of clicks. You can find the Auto-Installer feature in the cPanel main page. Please click on the name of the...
We do not currently offer Windows hosting, nor any Windows based services, such as IIS, ASP, .NET., MsSQL, MS Access, etc. We offer many similar services and features, such as PHP, CGI, Perl, Apache, MySQL, etc. that offer the same feature-set, and often ...
Orders should be placed from the order page of each plan, link to it are located on the page with the plans description. If you need assistance placing your order, please contact the sales department.
It takes about 24 - 48 hours for your domain to redirect to our servers.
Downtown Host LLC has been in business since latest days of April, 2001.
We can have your site online the same day you submit your order. Your account will be setup within one hour of your purchase, provided that the order application is accurate and complete. You will receive your account information via e-mail, at which poin...
We do standard backups of all accounts nightly. HOWEVER, It is the client's responsibility to do all backups of their site. If, in the unfortunate event, something happens to your files, it is your responsibility to have a local copy of your files. We are...
If you try our service for 30 days, stay within our terms and conditions stated here, and decide that it does not meet your needs within that amount of time, then all you have to do is cancel your hosting account before the 30th day and you will receive y...
After registering a domain with Downtown  Host or any other registrar, it typically takes between 24 and 72 hours for your domain to show up in the registry database and for the information on the new domain to propagate to all the root DNS servers. It t...
Our reseller accounts allow you to create and manage your own hosting customers via the Web Host Manager control panel. Web Host Manager (WHM) is the main control panel that controls every aspect of your reseller account. Each account you create in WH...
Currently we have the following limits set for accounts on shared hosting and semi-dedicated hosting: SHARED STARTER UNLIMITED CPU: 100% of 1 CPU Memory: 1 GB CoreI/O: 4.5Mb/s Max PHP Processes: 20 Total Max Processes: 40 Max Mysql Connections: 15 Ino...
We strive to provide you with the very best support around the clock. In keeping to this promise, we have qualified technicians ready to assist you 24 hours a day, 365 days of the year. We guarantee that no support request will go unanswered for longer th...
If your account supports Add-on domains, this means you can  point additional domains to your account and configure them to use a different sub-directory. This means you can host more than one domain name, both with different website contents but both wi...
Parked domains are additional domain names that point to your existing website. For example, if you owned yourdomains.com and yourdomain.net, you could park one domain on top of the other so that no matter which domain your customers type in, they would s...
Yes, we do offer a control panel for your account that is called cPanel. The cPanel is a very user-friendly tool with plenty of features. With its help you could create email accounts for your domain, addon and parked domains, databases, files, folders an...
Fantastico is a Web application installer for cPanel servers. It provides end users the ability to quickly install dozens of Web applications into their web space, such as content management systems, blogs, image galleries, shopping carts/storefronts, etc...
The main difference bewteen the addon domain and the parked domain is that the addon domain allows you to host more than one website on your account, while the parked domain is pointed to the main website on the account. With the help of the addon domain,...
We have an excellent support team in place to help you. While we do not help build web sites, you can expect us to resolve technical issues in a timely manner.
We provide support for our servers and plans. We do not provide support for 3rd party scripts, web design, or coding how to's. We provide open forums at http://forums.downtownhost.com for help with these other things. Both staff and experienced users moni...
Whois Protection Service: For subscribers to the whois protection service you agree that DowntownHost Whois Privacy will be the listed Registrant and domain owner as per the information contained within the official whois record. Additional restrictions a...
Downtown Host LLC is a low-cost and easy-to-use e-commerce web hosting service with the best support available. We offer cPanel for direct account maintenance with auto-installs for many popular scripts including blogs (web log), content management syst...
Absolutely not! We will NEVER force you to display any ads, neither for us nor anyone else. You pay for your services and we would never impose on your private space like that
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