On Virtual accounts there is a 30-day money back guarantee if you choose to terminate your account within 30 days of signing up, you will receive a full refund. You need to notify us through the Help Desk within 30 days after your initial signup to receive a full refund. We will terminate the account immediately upon notification, so make sure to remove/copy your data if needed.

We will send invoices out between the 1st and 7th of each month via e-mail. If payment is not received within 15 days after the invoice date, your account will be suspended and a followup reminder will be sent out. You will then have an additional 5 days to make payment. If we have not received payment within those 5 days and you have not contacted us to make other arrangements, your account will be terminated. Once your account is terminated, all data is lost and a new account would need to be established.