"DownTownHost is an oasis in the desert of hype and marketing mirages that surround us. Its like one cold, dark night you have a flat tire without a jack in the middle of nowhere and suddenly Sebastian and Jorge show up, change the tire for you, take you home with them for coffee and cake and insist that you take a nap on the couch before letting you go on your way. DownTownHost is a dream come true. No customer service platitudes, no glib promises--just absolute quality all the way. In South America where I live we call it Don De Gentes. If I can help, please let me know!. "

Richard S. richardmorganstewart.com

"I've been with DTH for a little over a month now and I have to say. I am blown away with the Service, Uptime and speed of the servers. I run a Reseller, and all my client are extremely happy. I have been at hostgator, Lunar Pages and Hostnine and they all cannot come close to Downtown Host services. Staff are courteous, knowledgeable and very helpful. I have experienced 0 downtime. This is a Real Hosting company!. "

Joseph sevenz.net

"The best hosting in the world. I always recommend you to my friends. "

Omer turkiyecep.com

"After spending three years with a pair of hosts that could barely talk a good game, I decided it was time to find a host that could actually deliver what was promised. After reading all of the positive reviews about DownTownHost and the phenomenal service they provide, I recently made the switch. Imagine my amazement when Jorge and Diego not only made good their promises, but did it such a friendly and personable way. A few days ago, I submitted a trouble ticket on what was actually a self-inflicted issue. My past experiences led me to expect a 3-8 hour wait for a rude reply that really didn't answer my questions. Was I ever wrong! Jorge's response was time-stamped 3 minutes, 19 seconds after my ticket was sent. I strongly believe friendly customer service is the key to success and DownTownHost is like a dream come true.. "

Mike E . aztech.ws

My last host became incapable of understanding many technical issues.
Its customer support team was outsourced to the other side of the world burdened with a poor command of English and heavily reliant on cut-and-paste responses. It was incredibly frustrating.

It's a blast of fresh air to have email and live chat contact with
technical people who actually know what they are talking about and who are clearly happy to help."

Mike G. ambientmusicguide.com

"In a world (and especially in this industry) where customer service is increasingly going by the wayside, Downtown Host has blown me away with their response times, technical capability and willingness to help. Moving my site to their servers was mostly painless, but when the inevitable small issues surfaced, I received quick responses (usually within minutes) from the knowledgeable support staff. If this quality of service and customer focus continues, they will be able to count me as a customer for quite a while. "

Lincoln S. souzek.com

"I have been with downtown host for only a month now but it has been the greatest experience I have yet had, after being with 4-5 other host. I have only had one problem which was fixed 15 minutes after I sent in a support ticket. Speeds are great, support is fantastic, I have yet noticed any down time. I just wish I knew about DTH sooner. "

John L. southernstudio.net.

"I came from another competitor to Downtownhost after months of poor reliability and support from my last webshost. I almost cried at how great your service and support is. I can count not even 30 minutes of downtime in the past 4 months as a customer. This is a product that I will stand behind. Thank you Downtownhost for your wonderful service and great tech support. "

Richard J. WYLFWT.com.

"In age where Customer Service has become a commodity, with a focus on metrics, I was pleased to find a hosting provider that understands Customer Service is about empathy, settings expectations, and resolution. Downtown Host has been nothing short of phenomenal! Keep up the good work!."

Eric - artisticgiftbaskets.com

"I must comment that I am very pleased with the level of service provided by DTH. I am very new in webmaster functions and I am really grateful to DTH for supporting me in the successful hosting of my site. DTH is prompt in responding to the tickets and I have experienced that their support is 24X7. Their technical staff is competent and always there to provide the workable solution in lesser time. This proves that the leadership of DTH is customer-centric and staff is fully aware of the importance of customer care and satisfaction. There is one thing - in my view - they should think about it that is, improving online chat. Good luck DTH team and I hope we will stay in business relations for the long time to come."

Riz A. - infoph.com

"Downtown host have been fabulous from Day 1. Great support and excellent service. I have been throwing all sorts of requests at them and they always came through with flying colors meeting my 100% satisfaction. In fact, I had no hesitation in paying them for a whole year in advance!
All the best Downtown!."

Tahir S. - 5ire.com

"DownTownHost is a Great host! No downtime, fast speeds, and excellent service; all for a great price! The support is the best I've experienced yet in a host. I always get a response within minutes, and the responses are actually useful! I was tired of hosts giving me lame excuses and delaying things. DTH gets right on any problems or questions and works to resolve the problem as soon as possible. All of my questions have been answered. I couldn't be happier at any other host."

Dave K. - talkbudgies.com

"Hosting support is second to none, with DowntownHost even adding Apache mods to their shared servers for me when they were required on setup. Prices may appear too good to be true for what you get, but believe it, you get a lot more than what you'd expect for your money here. Moving from the world's supposed number 1, DowntownHost are in a league of their own. Simply outstanding."

Andrew B. - Offthechartradio.co.uk

"Beyond my expectation.
I have requested information about my hosting occasionally from Jorge and I have also asked him to assist me in other matters not associated with DTH; Jorge didn't hestitate to assist me. Jorge is always enthusiastic about supporting his customers, excellent customer service and speedy reply. Thanks Again Jorge"

Natasia M.

"Downtownhost.com has been the most reliable web host I've ever had the pleasure of using. I can't remember any extended periods of downtime other than general maintenance, and any time I had a problem (all were very minor), the webmaster e-mailed me back in less than an hour each time. Sometimes I wondered if he actually slept at all ;). Thanks, Jorge, your service is excellent. Downtownhost.com has my business forever."

David W.

"I'm extremely pleased that I finally found a reliable and helpful server host. DowntownHost.com offers a brilliant and affordable service with excellent customer support - out of I ten, I rate DTH as an 11. Thanks guys!"

Andrew W.

"One thing that DTH excels at is Customer Service. It is OUTSTANDING. Simply put, DTH has one of the best support teams out there. Thanks, DTH. You've got a very happy customer here."

Jess H.

"I´ve hosted many sites (personal as well as client) with DTH over the last few years and have always enjoyed fast, courteous service and a friendly, supportive attitude. Well done guys, keep it up! Regards"

Saad

"Thank you for providing such a great hosting service at such low rates."

Don Z.

"It´s great to have my own reseller business knowing that you´re behind. Thank you for your assistance!"

Srdjan S. - Gethostnow.com

This is the first time a hosting company actually works for me.
You are great, and you´ve been there night and day! Keep up the good work.

Sebastian B. - Megaseguridad.com

I just wanted to thank you for being such a professional company.
I always recomend you guys, you´re very trustfull. Thanks!

Michael V. - Globalsolutions.com