1. RECEIVE Exceptional Support.
Because you deserve it. DownTown Host support you where it counts. Our team is made up of highly qualified technical, customer service, administration and management professionals. Accessibility is the name of the game, and we're available instantly, by live chat and telephone. Or just send us a support ticket, or an email. It's easy. We're proud to be the worlds premiere web hosting support providor.
2. RELY on our state-of-the art servers.
High-power, modern servers and the finest web server technology are the backbone of the Downtown Host experience. We only invest in the very best, delivering a first-class hosting experience. And that means Downtown Host spend less time nursing slow, unreliable servers, and more time making sure that your web presence can grow. Our servers are closely monitored by dedicated technicians around the clock - so you never have to worry about your website 'going down' again.
3. SAVE $$$.
Why compromise on quality or value? Downtown Host proudly offer some of the lowest prices in the web hosting industry, maintaining the greatest service. We cater to a wide variety of needs with a vast selection of web hosting packages, from only $5.00 per month! And, unlike our competitors, you'll get exactly the resources you pay for.
4. ASK hundreds of satisfied customers, worldwide.
Choose a web host you can really trust. We delight clients around the world with our high-power servers, exceptional support and outstanding reliability. Not to mention a huge selection of features designed to make our customer's lives easier. And that's why, in just 4 years, Downtown Host have grown to host over 15000 domains.
5. BENEFIT from our vast range of features, FREE.
We bundle as many features as we can into our packages, free of charge! Some examples: FREE Search Engine Submission, FREE Continuous Data Backup Protection, FREE Email Forwarding, FREE Site Move...and much more! (Not to mention FREE Billing Software for our Resellers!) Being a webmaster doesn't have to be difficult - Downtown Host provide a range of tools and features to make your life easier.
6. TRUST Downtown Host LLC.
We're a US registered LLC and we offer a 30 Day Money Back Guarantee. And if you're unsatisfied with our service, we'll give you a full refund - no questions asked.*
7. CHAT LIVE with our support team when you need help most!
Need support? Need it now? With Downtown Host there's no need to wait! Chat live, on-demand to professional support technicians, with just the click of a button. Available 24x7, our Live Chat support cuts out the waiting and gives you one-to-one contact with an expert.
8. BLOG to your hearts desire.
Take your blog to the new heights with our dedicated blog hosting package. With a Downtown Host blogging package you'll get a your very own domain name and complete control of your blogging environment - set your blog apart from the rest. We'll help get you setup from the very start, give you the chance to concentrate on creating great content.
9. REGISTER your very own domain name.
From just $15.00 per year we'll give you your very own web domain - so you can firmly mark out your presence on the world wide web. Choose your favorite domain name extension - Downtown Host offer over 12 different extensions, allowing you to target your domain to your audience.
10. RESELL Web Hosting.
Sell web hosting under your brand, with our advanced reseller hosting plans. Kitted out with everything you'll need to run your web hosting business, including FREE Client Management and Billing Software, our plans make web hosting as simple as possible. Click here for more.
Disk Storage Space -
Disk storage space refers to the amount of server disk storage specifically allocated to your account. This space is used to store your html files, graphics, audio clips, POP3 mail messages, .pdf files, and other files that make up your Web site. Each of our plans includes a specified allotment of disk storage space. You can purchase more disk space through your account's Control Panel.
Monthly data transfer, or bandwidth, is the amount of information that is transmitted to/from your Web space. Each time a picture or HTML page is viewed by a visitor, you upload data using FTP, or email is received it adds to your monthly data transfer. The average HIT is approximately 10k. This would mean that a transfer limit of 8.0 Gigabytes would allow 800,000 hits. (That's a lot!) You can monitor your monthly transfer in your Control Panel.
Multiple Websites -
This feature allows you to use your current web hosting account resources for additional websites (i.e. website2.com) or for sub-domains (i.e. info.yourdomain.com). Some examples of additional websites might be:
- 1. For your church
- 2. For your family
- 3. Your own personal website
- 4. For your kids baseball, soccer, or basketball team
- 5. For a non-profit organization you are involved with
- 6. Your new small business ventures
- 7. Political websites, etc.
These websites share the same IP address, disk storage space, and bandwidth transfer of the main hosting account, but have their own distinct content, domain name, and email accounts. You can add additional domains right through your control panel.
POP3/SMTP E-mail Accounts -
In addition to email forwarding, users have the option to retrieve and send email directly from their POP3 mailboxes on the mail server using an email program such as Eudora, Microsoft Outlook or web based email.
POP3 email accounts are accounts that you setup using your domain name ie firstname.lastname@example.org or email@example.com. Our SMTP servers allow you to send mail from your domain as well. You can manage your POP3 email accounts easily in your Control Panel
30 Day Money Back Guarantee -
We are so sure that you will love hosting with Downtownhost, that we back up all of our hosting plans with a 30 day money back guarantee. If you are in any way dissatisfied within your first 30 days of service, we will refund your money (excluding setup fees and overage charges)
Site Move -
DownTownHost will move your files and emails from your old hosting provider to our servers free of charge, to transfer your files, first sign up for new account then submit a ticket into our support web site http://www.downtownhost.com/helpdesk/ including your old host user name and password.
Please note that we will be able to transfer your files if:
- 1. Your old account is still active (not suspended)
- 2. Your old username and password are working.
- 3. Your old host use cPanel(tm) control panel (not ensim, plesk, ..), If you are not sure what you are using now, then please contact us before placing your order.
Overselling enabled - Overselling enabled is where we take the amount of disk space and bandwidths ACTUAL USE between all your accounts
Dedicated Server Fully Managed -
Downtownhost's highly trained staff monitors your system services 24/7 to ensure service consistency and availability. If a problem is detected, our experienced and trained technicians respond to the incident nearly instantaneously, mitigating the impact of any service or hardware failure to the highest possible degree. We are able to respond quickly and efficiently to issues of any impact level. From simple software service failures to catastrophic hardware failures our on-site level 3 technicians are able to react without delay, 24 hours per day.
A large range of system software updates are handled for all clients. We update basic system software such as Apache and PHP upon request, perform security updates, as well as any other general system administration duties you may need. While a good working command line knowledge is useful, with DowntownHost, you may never need to log in through SSH again.
On average, our helpdesk tickets are answered in under 30 minutes