Today this server got a RAID Card failure, we were able to replace it, but also one HDD got miss, the data inside of the /home folder got corrupted, including Mysql data, we are working in order of get it back ASAP, we are testing backups just in case too.
We don't have an ETA yet. Please do not open a help desk ticket nor request chat. we are actively working on this.
UPDATE 1: Data on /home can not be recovered, we are proceeding with backups restore.
UPDATE 2: Some of the backups are failing when are restored, we are going to use the latest working version of each, some are from 2 days ago, but some are older, we are doing our best in order of bring everything back as soon as possible.
UPDATE 3: Many restores faiing, we are still actively working on this. We appreciate your patience.
UPDATE 4: We found a working backup and are being restored, unfortunately it does have some months old. But the level of corruption of the data made impossible to be recovered from the RAID.