Entire accounts can be backed up by doing the following:
1. Log into your cPanel and click the Backup icon.
2. Underneath where it says "Full Backups", click on the link that says "Generate/Download a Full Backup"
3. Select which method you wish to use, whether you want to copy the backup directly to another ftp server, or if you wish to generate the backup in your home directory of your account with us. If you don't know which to choose here, the first one (Home Directory) is usually the best choice
4. Enter an email address.
5. Only answer the other two questions if you are backing up to another FTP server.
6. Press 'Generate Backup'.
You have now successfully backed up your full account. cPanel will mail you when your backup is complete.